Privacy Policy

This Privacy Policy describes how papparazo.com ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Contact

For any questions or concerns about our privacy practices, or to make a complaint, please contact us at: Email: support@papparazo.com
Registered Address: Papparazo FZ-LLC, Dubai Media City, Building 3, Office 402, Dubai, UAE

Collecting Personal Information

When you visit papparazo.com, we collect certain information about your device, your interaction with the site, and information needed to process your purchases. We may also collect additional information if you contact us for customer support.

1. Device Information

  • Purpose: To load the site accurately and analyze performance.

  • Collected automatically via: cookies, log files, web beacons, tags, and pixels.

  • Shared with: Shopify, Facebook Pixel, TikTok Pixel, Snapchat Pixel, and Triple Whale.

  • Personal Information collected: IP address, browser version, time zone, cookie data, device type, browsing behavior, and referring URLs.

2. Order Information

  • Purpose: To fulfill orders, process payments, provide confirmations, arrange shipping, and screen for fraud.

  • Collected from: the customer during checkout.

  • Shared with: Shopify, payment gateways (Shopify Payments), and third-party logistics providers.

  • Personal Information collected: Name, email, billing/shipping address, phone number, payment info (e.g., card details), and order history.

3. Customer Support Data

  • Purpose: To assist you with questions or issues.

  • Collected from: your interactions with our support team.

  • Shared with: Shopify and our customer support platforms.

  • Personal Information collected: Any details you voluntarily provide, including contact information and correspondence.

We display a cookie consent banner to comply with GDPR and ePrivacy requirements. By using the Site, you agree to the placement of cookies as described in this policy.

Sharing Personal Information

We share your personal information with service providers to deliver our services effectively. For example:

  • Shopify (our e-commerce platform)

  • Shipping and logistics providers

  • Payment gateways

  • Advertising and analytics tools such as Google Analytics, Facebook, TikTok, Snapchat, and Triple Whale

We may also share your information to comply with legal obligations or protect our legal rights.

Behavioural Advertising

We use your personal information to serve targeted ads through platforms such as Google, Meta (Facebook/Instagram), TikTok, and Snapchat.

We use:

  • Google Analytics — Opt-out here

  • Facebook Ads — Ad settings

  • TikTok Pixel — For tracking behavior and improving ad delivery

  • Snap Pixel — For conversion tracking and remarketing

  • Triple Whale — For performance analytics and ad attribution

You can opt out of many of these via the Digital Advertising Alliance: https://optout.aboutads.info/

Using Personal Information

We use your personal information to:

  • Provide our services and fulfill orders

  • Process payments

  • Communicate with you

  • Screen for fraud

  • Send product updates and promotions (if opted in)

GDPR (General Data Protection Regulation)

If you are located in the EEA, we process your information under the following legal bases:

  • Your consent

  • Fulfilling our contract with you

  • Legal compliance

  • Our legitimate business interests

You have the right to:

  • Access the personal information we hold

  • Request correction, updates, or deletion

  • Object to processing or request data portability

To exercise these rights, contact us at: support@papparazo.com

Retention

We retain your personal information unless and until you ask us to delete it. Order information is kept for our records, tax, and compliance purposes.

Automated Decision-Making

We do not engage in fully automated decision-making that has a legal or significant effect. Shopify may temporarily blacklist IPs or credit cards to prevent fraud.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Last updated: April 17, 2025